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Returns & Exchanges
At Red Eye Records, we want you to be completely satisfied with your purchase. If your item is damaged or incorrect, you can return it within 30 days of receipt for a full refund or exchange.
1
Initiate Your Return
Contact our support team with your order number and a photo of the item if it arrived damaged.
2
Package Your Item
Carefully place the record or merchandise in its original protective packaging to prevent damage during transit.
3
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing